Privacy Policy 

At Derma Stream, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website, purchase our products, or otherwise interact with us. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide to Us

  • Name, email address, phone number, shipping/billing address, and payment details.
  • Information you share when contacting customer support or subscribing to our newsletters.

b. Information Automatically Collected

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on our site, click-throughs, and referral sources.
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic.

2. How We Use Your Information

We collect and process your information to:

  • Fulfill and ship your orders.
  • Provide customer support and respond to inquiries.
  • Send updates, promotional offers, and product recommendations (if you opt-in).
  • Analyze and improve website functionality, user experience, and marketing strategies.
  • Ensure legal compliance and protect against fraud or misuse.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following ways:

 

a. Service Providers

We work with trusted third-party service providers to process payments, deliver products, and manage email communications.

b. Legal Obligations

We may disclose your information when required by law, such as to comply with legal processes or enforce our Terms and Conditions.

c. Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

  • Access and Portability: Request a copy of the personal information we hold about you.
  • Correction and Deletion: Update or delete your information by contacting us directly.
  • Marketing Preferences: Opt-out of receiving promotional emails by using the unsubscribe link.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Store preferences for future visits.
  • Analyze website performance and visitor trends.
  • Provide targeted advertising based on browsing behavior.

You can manage cookies through your browser settings, though disabling cookies may limit certain functionalities on our website.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Security

We implement industry-standard security measures to protect your personal information. However, no online platform is completely secure, and we cannot guarantee the absolute security of your data.

8. International Users

If you access our website from outside Canada, you consent to your data being processed in Canada, where privacy laws may differ from your local jurisdiction.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external platforms.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The “Effective Date” at the top of this page will indicate the latest update.

11. Contact Us

Derma Stream reserves the right to amend these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page.

If you have any questions or concerns, please contact us:

  • Email: DERMASTREAM.INFO@GMAIL.COM
  • Phone: 613 917-2388

Thank you for choosing Derma Stream!

 

 

This privacy policy ensures your customers feel confident in how you handle their data while aligning with legal standards and transparency. Let me know if you'd like to adjust it further!

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OUR STORY

FAQS

TERMS + CONDITIONS

PRIVACY POLICY

RETURNS AND SHIPPING POLICY

MY ACCOUNT

MY ACCOUNT

REACH US

DERMASTREAM.INFO@GMAIL.COM